Terms, Privacy & SMS Policy

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Odyssey RE website located at odysseyre.com (the “Site”) and any related communications, services, or interactions with Odyssey RE (“Company,” “we,” “our,” or “us”). By accessing or using the Site, or by contacting us through any channel, you agree to these Terms. If you do not agree, please do not use the Site.

1. Nature of Services

Odyssey RE is a private real estate investment company. We purchase residential real property directly from owners across the United States. The Site is intended to provide information about our company and to facilitate contact between interested property owners and our team.

Nothing on this Site constitutes a binding offer to purchase any specific property. Any offer to purchase will be made separately, in writing, and is subject to standard due diligence and title review.

2. No Real Estate Brokerage

Odyssey RE is not a licensed real estate brokerage and does not represent buyers or sellers in an agency capacity. We act as a principal buyer — we purchase properties for our own account. If you require licensed real estate representation, we encourage you to consult a licensed real estate agent or attorney in your state.

3. No Guarantee of Purchase

Submitting information through this Site or contacting us does not obligate Odyssey RE to make an offer or purchase any property. We evaluate each property individually and may decline to make an offer for any reason.

4. Accuracy of Information

You agree to provide accurate, truthful information about yourself and any property you describe to us. Providing materially false or misleading information may disqualify a transaction and could have legal consequences.

5. Intellectual Property

All content on this Site — including text, design, graphics, and branding — is the property of Odyssey RE and is protected by applicable copyright and trademark law. You may not reproduce, distribute, or create derivative works from Site content without our written permission.

6. Limitation of Liability

The Site is provided “as is” without warranties of any kind. To the fullest extent permitted by law, Odyssey RE shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or reliance on information presented here.

7. Governing Law

These Terms are governed by the laws of the state in which the relevant property is located, without regard to conflict-of-law provisions. Any disputes arising under these Terms shall be resolved in a court of competent jurisdiction agreed upon by both parties, or as otherwise required by applicable law.

8. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected in the “Effective Date” above. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

9. Contact

Questions about these Terms may be directed to: legal@odysseyre.com

Privacy Policy

Odyssey RE respects your privacy. This Privacy Policy explains what information we collect when you use our Site or contact us, how we use it, and your rights with respect to that information.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, email address, and mailing address when you submit a form or contact us directly.
• Property information — address, condition, ownership status, and other details you provide about a property.
• Communication records — records of calls, text messages, or emails exchanged with our team.
• Website usage data — IP address, browser type, pages visited, and referring URL, collected automatically through standard server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and evaluate potential property purchases
• Communicate offers, timelines, and transaction details
• Follow up on submitted inquiries via phone, email, or SMS (where you have consented)
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. We may share information with:

• Title companies and closing attorneys — as necessary to complete a real estate transaction
• Service providers — who assist us with communications, data storage, or analytics, under confidentiality obligations
• Legal authorities — when required by law or to protect our legal rights

4. Data Retention

We retain contact and property information for as long as necessary to evaluate and complete potential transactions, and for a reasonable period thereafter in case of questions or disputes. Communication records may be retained for up to five years.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at privacy@odysseyre.com. We will respond to verifiable requests within 30 days.

6. Cookies and Analytics

Our Site may use cookies and similar tracking technologies to understand how visitors use the Site. You may disable cookies through your browser settings, though some Site functionality may be affected.

7. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected by updating the “Effective Date” above. We encourage you to review this page periodically.

SMS Messaging Policy

This SMS Messaging Policy describes how Odyssey RE uses text messaging to communicate with homeowners who have expressed interest in selling their property, and explains your rights under the Telephone Consumer Protection Act (TCPA) and other applicable regulations.

1. Program Name

Odyssey RE — a private real estate investment company that purchases residential properties directly from homeowners.

2. Program Description

Odyssey RE may send SMS text messages to individuals who have provided a phone number and expressed interest in a property sale, or who have responded to outreach related to a property we identified as potentially available. Messages may include: initial outreach, follow-up on inquiries, offer-related communications, and scheduling confirmations.

3. Message Frequency

Message frequency varies based on the status of your inquiry and any active communication between you and our team. Typically you will receive no more than 5 messages per week. You will not receive automated marketing messages on a recurring basis without your consent.

4. Message and Data Rates

Message and data rates may apply based on your carrier and plan. Odyssey RE does not charge for SMS messages we send, but your carrier’s standard messaging and data rates apply.

5. How to Opt Out

To stop receiving SMS messages from Odyssey RE at any time, reply STOP to any text message you receive from us. You will receive one final confirmation message and will not receive further messages unless you re-initiate contact.

You may also opt out by contacting us at sms@odysseyre.com or calling us at (555) 000-0000 and requesting removal from our messaging list.

6. Help

For assistance with SMS messages, reply HELP to any text message from us, or contact us directly at sms@odysseyre.com.

7. Supported Carriers

Our SMS program is supported by most major US wireless carriers. Delivery is not guaranteed on all carriers or in all regions.

8. Privacy of SMS Communications

Information shared via SMS is subject to our Privacy Policy above. We do not share your mobile number with third parties for their own marketing purposes.

9. TCPA Compliance

Odyssey RE is committed to complying with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and applicable state regulations governing text message communications. If you believe you have received messages in error or in violation of these regulations, please contact us immediately at legal@odysseyre.com.

10. Changes to This Policy

We may update this SMS Policy at any time. Continued engagement with our SMS communications after changes constitutes acceptance of the updated policy.